WHAT SETS US APART
first class service
At Eastell and Co we take pride in offering top-tier property management with a personal touch. As a boutique agency, we focus on delivering unparalleled service tailored to your needs. With our experienced team and strong local presence, we ensure your property is in trusted hands, maximizing its potential every step of the way.
Unlike larger agencies, we cap the number of properties in each manager’s portfolio, ensuring that as our business grows, our level of service remains consistently high and never falters.
Our marketing is unparalleled. We collaborate with a professional photographer to showcase your property at its best, and we won’t launch it online until both our agency and you are completely satisfied with the presentation.
Our team takes every precaution to ensure a meticulous tenant selection process. We focus on finding tenants who are the perfect fit for your investment, ensuring both reliability and peace of mind.
Enjoy 24/7 access to your personal owner’s portal/app, where you can easily view tenancy details, statements, financials, and upcoming inspections—all at your fingertips.
Our team will conduct the first routine inspection within the first 12 weeks of tenancy to ensure your property is well-maintained. You’re always welcome to join these inspections and will receive email invitations in advance.
We prioritise clear communication with our tenants to ensure on-time rent payments and take a hands-on approach to foster a smooth and efficient tenancy.
OUR PROCESS
– a reputation for excellence –
01. appraisal
We will thoroughly appraise your property to determine its optimal rental value, ensuring it is leased promptly to the most qualified and suitable candidate for your investment.
02. marketing strategy
We’ll partner with you to ensure your property gains maximum visibility through a targeted and comprehensive marketing strategy.
03. preparation is key
Presentation is crucial when preparing your home for lease. We’re here to offer expert recommendations that will help you achieve the maximum return on your property.
04. inspections
Our Property Management team will personally guide prospective tenants through each property viewing.
05. screening & recommendations
We carefully screen every application using the National Tenancy Database and advanced technology, presenting you with only the most qualified candidates for your consideration.
06. lease agreement
After you’ve selected your new tenant(s), we will prepare the lease documents, provide a detailed condition report, and handle the collection of the bond and initial rent payment.
07. entry condition report
An entry condition report is conducted using the latest technology, featuring a virtual walk-through to provide an accurate record of your property’s condition.
WHAT WE ARE RESPONSIBLE FOR
seamless property management
> Expert Presentation of Your Property – We professionally showcase your property to attract the right tenants.
> Tenant Sourcing & Screening – We carefully find and screen prospective tenants to ensure a perfect match for your property.
> Lease Preparation & Signing – We handle all the necessary documentation and ensure the lease is signed efficiently.
> Bond Collection & RTA Lodgement – We collect the bond and ensure it is lodged with the RTA, giving you peace of mind.
> Rent Processing & Reviews – We manage regular rent processing, conduct annual rent reviews, and handle lease renewals.
> Financial Management – We take care of all financial administration, including timely payment of invoices.
> Routine Property Inspections – We conduct regular inspections with the latest technology including a virtual walk through, to ensure your property is well-maintained.
> Tenant Support & Conflict Resolution – We address tenant requests, emergencies, and manage any disputes promptly and professionally.
